Email Flow
& Automations
Your best salesperson works 24 hours a day,
never takes holiday and never misses a follow-up.
Email automations are the closest thing to free money in marketing. If you're not running them properly, you're leaving revenue on the table every single day — and you might not even realise it.
The Problem
Most businesses have some version of a welcome email. Maybe an abandoned cart reminder if they're ahead of the curve. And that's about it.
What they're missing is the full picture: the post-purchase sequence that turns a one-time buyer into a repeat customer. The browse abandonment flow that brings someone back when they got distracted. The win-back campaign that re-engages people who've gone quiet. The VIP flow that makes your best customers feel like they actually matter.
Each one of those is revenue that's already earned — you just haven't collected it yet. The customer showed interest, made a purchase, or signed up. All the hard work is done. The automation is what converts that intent into money.
What I Do
Step 1: Flow Audit & Strategy
We map your current customer journey end-to-end, identify where people are dropping off, and design a full automation stack to plug every gap. We're not guessing — we're working from your actual data.
Step 2: Flow Build
We build, write, and design every automation you need. That includes the email copy, the design, the triggers, the timing, and the logic. Nothing gets handed to you half-built.
Step 3: Ongoing Optimisation
Once live, we monitor performance and refine. We test subject lines, timing, segment logic, and CTAs. We don't build it and disappear — we stay involved until the numbers are where they should be.
What You Get
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Welcome and onboarding series
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Abandoned browse and abandoned cart recovery
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Post-purchase and review request sequences
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Customer win-back and re-engagement
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VIP and loyalty reward flows
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Sunset and list cleaning automations